Connective Commuication - Empowering Questions

Our four-part series on C2 Connectivefeel about Casey not talking to you?
Communication(TM) continues this month with ourThese questions stimulate discussion in areas by
emphasis on tools for healthy communication, whichasking a broad question and allowing our child to give
we define as: The sharing of information througha specific response. They allow us to uncover
interactions for the purpose of understanding onedeep-seated concerns that our loved one may find
another.easier to keep buried. Easier does not equate with
In our February issue, we introduced NSFM Familyhealthier! Sometimes we might learn more than we
Meetings(TM) to encourage kids and parents to meetwish to hear, but to be a conscious parent is to
on an equal platform to discuss their feelings andchoose to open the doors to good communication
share ideas about what they would like to seebecause it supports the future and establishes a
different in the future. The March issue brought thelife-long connection that empowers each person in
CODE(TM), a dynamic tool to empower kids andthe family.
parents to decipher the true meaning behindWe want to create a safe place for our children to
reactions of anger, blame or sadness.express their fears, limitations, sadness, etc with the
This month we focus on using Empoweringintention of bringing to light the type of feelings that
Questions(TM) to help us stay up-to-date with ourare behind future eating disorders, low self-esteem,
family members and maintain open doors ofalcohol and drug abuse, depression, etc. Go after
communication. Empowering Questions(TM) reconnectfeelings with gentle questions. How does our
us as we tune in to where each of us isdaughter feel about her looks? How does Johnny feel
today-emotionally, physically and spiritually-as well asabout himself in school? Downloading Days opens the
where we want to head tomorrow. They anchor usdoor and Illuminating Questions lead us right through
in love and create a safe environment for futureinto the sanctuary that is our children's inner thoughts
discussions. When we can actively listen to andand feelings.
empathize with our children about everyday topics,Illuminating Questions are what we use when our
they will be more comfortable confiding in us ondaughter looks in the mirror and says, "Mom, do I
"bigger" issues.look fat?" Regardless of how we think she looks, the
There are two aspects of Empoweringgoal is to discover and discuss the fears and
Questions(TM): Downloading Days and Illuminatinginsecurities that lie beneath her question. We want to
Questions. The rapport we develop in Downloadingkeep the flow of conversation open for discussion
Days allows us to ask Illuminating Questions and gainrather than changing the subject or denying the
an understanding of the hidden truths that may beconcern with a response like, "Of course not. Don't
negatively affecting our loved ones.be silly."
Downloading DaysThe goal is to help bring the feelings out into the
Downloading establishes the habit of sharing andopen as we encourage self-discovery through
listening to what's going on in each other's lives.communication. When we can openly discuss things
Without formally setting aside time to share, wewith our children we can better gauge the level of
often forget to tell our family about significantconcern that the discussion warrants, This keeps us
events in our life (not to mention countless smallerfrom overreacting to something that our child
ones).considers minute or from passing over something
Downloading Days starts from the time a child canthat is of significant concern.
communicate and kicks in anytime they are awayHow Did You Feel About School Today?
from you. Maybe it is after a day at school, or just aOne day my daughter came home from school and
few hours spent at grandma's house. It might be anwe started our normal downloading of the day by
overnight at a new friend's house. We never knowasking "How was school?" She started at the
which experiences are the "good" ones and whichbeginning and as she moved to her music class, she
might be "bad" ones, so we learn to open the doorinformed me that she wanted to quit playing the
to all of them, trusting that then we will have theflute. I remained calm and reminded her that she
tools we need to support our kids if somethingneeded to try to turn the situation around for two
traumatic occurs. Downloading Days sets the courseweeks prior to being able to quit. I started asking
for our children to make sense out of theirIlluminating Questions.
experiences as they learn to internally process and"How do you feel about playing the flute?"
discover who they are in relation to the world."Terrible. I hate it."
This is an important habit to establish early on, which"You liked it last week, what happened."
means as soon as your child can communicate or as"Well, I don't know how to read music and all the
soon as you get home today. Practice with yourother kids do. The teacher won't show me."
child, spouse, significant other, or whoever lives with"So, maybe if you understand how to read music
you. Downloading Days empowers us in the role ofthat might be a good first step."
Downloader as we share our experiences and"Okay, but how?"
feelings, as well as in the role of Active Listener asWe looked online and learned together the basics of
we pay attention and open our hearts to whatreading notes. She picked up on it quickly-faster than
others experience.I did! The next day she came home from school and
Try This: Ask your family to agree to trysaid, "Listen to this." She played a couple of simple
Downloading Days for 2 weeks and set up thesongs from her music book and radiated from the
criteria. When anyone comes into the house the TVinside-out. None of us want to fail, so teach your kids
gets turned off, the homework paused, the washto take the extra steps until they succeed.
postponed, the newspaper put down until you catchEmpowering kids is about helping them build their
up on the time spent apart. Dedicate 10 minutes perself-esteem from the inside-out, based on their own
person per day. Take turns Downloading andprocess of sorting through internal experiences and
becoming Active Listeners for each person in theperceptions. When a child seems to be struggling, or
family, including the other kids or siblings. Make it funout of balance, we encourage them to state their
and make it happen, don't take no for an answer!observations about the situation without blame,
You might begin each session by asking who wantsexpress how the situation makes them feel, decide
to download first. Usually one person will volunteer. Ifwhat they need to feel better about the situation,
not, ask someone specifically. Start at the beginningand help them take action by asking for what they
of the time spent apart and use it to jog theneed. We encourage them to expand their sense of
memories.self in the world.
"Jamie, how about telling us how your day went. IHow Do You Feel About Yourself On A Scale of
dropped you off at school, and then what..."1-10? Your Mind? Your Body? Your Spirit?
"First I had reading, and that was fine..."I wanted to address the extra weight my daughter
Use the schedule of classes, time or events as ahad gained in the past year. I knew it bothered her
means of tracking the day and finding the emotionsbut the last thing I wanted to do was make her feel
"Then I went to music and that was fun. I really likejudged or more self-conscious. Three months ago we
playing the trumpet."started doing the Daily Downloading so I started
"Then my next class was gym. Oh, this new kidasking her some Illuminating Questions this time.
wasn't very nice to me.""Karen, on a scale of 1-10, 10 being great, how good
Bring up any problems or issues that might needdo you feel about school?" She answered as I
support or inputexpected.
"I don't really know what to do about this kid.""Mom, school is going great. I like my classes and am
"Why don't you tell us what he did and maybe wedoing well."
can help."With that, I could move into the next phase,
After one person finishes downloading, the next"Great. On a scale of 1-10 how do you feel about
person goes until everyone's had their turn, includingyourself?" I saw tears come to her eyes, but I just
parents! Encourage the kids to ask you questions andwaited.
help address your concerns."I feel pretty lousy, I guess."
Once in a while, when someone has finished their turn"Why, Karen?"
as Downloader, they suddenly remember something"Why? Isn't it obvious? None of my clothes fit. I'm
while another person is Downloading their Day. Askthe biggest girl in my class and I feel fat, that's why!"
permission from the Downloader when an Active"So, you feel lousy because your clothes don't fit and
Listener wants to interrupt with something relevantyou feel fat?"
or an urgent, unrelated comment. You may decide to"Yes."
make a rule that the Active Listener should ask the"You sound really sad about this."
Downloader for a "P.S.," giving him or her the right to"I am. I'm miserable."
interrupt for something important. Then the"What do you need to happen today to feel better?"
Downloader has the right to agree or not."Today? Well, I don't know. Do you think I look fat?"
While each person is Downloading their Days, the"Karen, I think you are beautiful. But this isn't about
others are Active Listeners. Teaching our kids how tome. This is about you. What do you need to happen
be active listeners helps them be successful in everytoday to feel better?"
future relationship, personal or business. As an ActiveMom, would you start walking with me after school?"
Listener, pay full attention to what is being said andIt was only a baby step but I could feel the tension
listen for the feelings behind the words.leave as we started walking and talking, opening the
"That sounds like it was frustrating for you."door to her fears.
Restate your understanding of what the DownloaderHelping our kids means letting them discover
is saying. Reflecting back gives others an opportunitythemselves through their own process of sorting
to see themselves in a different light and to discoverthrough feelings and facts to make sense of the
their own areas for self-growth and discovery.world as they see it. Using Illuminating Questions helps
"It sounds like you want some help with how to dealevaluate feelings without guessing or putting words in
with Pete?"someone else's mouth. When we provide a safe
Ask short questions for clarificationenvironment for expression, the issues that affect
"So Carla picked you up after school, and thenour loved ones come up when they are ready to
what?" "What happened then?" "How did that makedeal with them, rather than when we think they
you feel?"should, whether that person is an adult or a child.
Withhold your judgments and opinions.One night I was at a party, happily chatting
"Yes, I understand." "How did that make you feel?"empowered-kid philosophy with a psychologist I'd just
If you encounter resistance at the beginning, realizemet. As we talked about the importance of
that this is natural if you have not previouslyexpressing ourselves and having our needs met, we
developed this kind of rapport with your children. Askboth focused on Caleb. Caleb was a gentle, sweet,
that they at least tell you with some detail what20 year old we both knew standing several feet
they did throughout the day. You might be surprisedaway from us. He had a beautiful, exotic, sculpted
by the end of the two weeks to hear some of theirface offset by hot-pink chunks of hair standing
thoughts and feelings about life come out along thestraight up, decorated with tattoos scattered over
way. Appreciate it and realize this is why wehis body, each appendage pierced and linked together
Download Days.with a chain, all dramatically set off by his black
Downloading Days opens the door to communication.wardrobe. We figured that Caleb dressed in this
The goal is to keep those doors open through themanner in order to declare his independence and
good and tough times of life.express himself.
Example: "Dad, Jimmy told me I was stupid."I said, "Let's go ask Caleb if we are on track." So we
"Do you think you're stupid?"asked him how he felt about himself while growing
"No."up. Imagine our surprise when he said, "If I had been
"So, if you aren't stupid, why would someone sayable to create my own reality and identity along the
that to you?"way, I wouldn't have the need to do this now." He
"I got a better grade on my test and I think he feltwent on to explain how locked-in he felt as a child,
bad."and now Caleb could only "feel" by the pain of a
"So, what did Jimmy really do to you?"piercing or the thought of some other extreme
"Well, I guess he called me what he must have beenbehavior. He never learned to connect with who he
feeling about himself at the time."was internally. When we asked Caleb an Illuminating
"Is Jimmy your friend?"Question, we invited him to take a new perspective
"Sometimes he is."on his life. Not only did we have a better
"How do you feel about Jimmy now?"understanding of why Caleb made the choices he did,
"I feel sorry for him."but so did Caleb.
"And what do you want to do about it?"When we are concerned about something in our
"I know! Tomorrow I will tell him to stop calling mechildren's lives, whether it's their behavior in the
names because I want to be his friend."family, performance at school, or unhealthy eating
Illuminating Questionshabits, Empowering Questions offers a framework
Sometimes issues come up in Downloading that aren'twithin which to address those concerns without
ready to be discussed in a group or are too sensitivecriticism. It works with anyone, anywhere. The
for the Downloader to openly discuss. These areresults are dynamic and meaningful because they are
times when we may need to gently reach forexperiential insights from the person we love.
deeper, underlying issues. Illuminating Questions allowAs conscious parents we can recognize how easy it
us to do that in a safe, non-threatening manner.is to get stuck in our own ruts of
A deep level of trust is required for children tonon-communication, reaction, depression, anger or
disclose the meaningful answers that makesadness. Use Empowering Questions to create the
Illuminating Questions so effective. That trust ishabit of good communication within your family and
established in Downloading Days-the mundane andcreate the parent-child rapport that's necessary for
repetitive daily communication that triggers us toIlluminating Questions to be effective when the need
discuss how we feel about what happenedarises. By truly connecting with those we love, we
throughout our day. Ask general questions that opencan help each other move through our negative
the door just enough for you to get your foot in.feelings to a more balanced place. What a wonderful
How do you feel about how you look today? Howgift for the family!
would you feel if you flunked your test? How do you